Website Privacy Policy


Welcome to this American Payroll Association website, owned and produced by the American Payroll Association (APA). Our websites are available to all visitors, although some content and features are restricted to APA members.

APA websites may contain forms for visitors to request information, products, and services. These forms may ask for contact information (such as your phone number or e-mail address), unique identifiers (usually your APA ID, if one is available), financial information (for example, your credit card number), or demographic information (for example, your title or location). Contact information from these forms is used to provide the products, services, or memberships that you request. Forms on our site that request financial information do so in order to bill you for products or services ordered. Unique identifiers (specifically, your APA ID) are collected from website visitors to verify the user's identity for access to restricted content or features on the site.

All products and services on APA websites are made available subject to this Privacy Policy. By using the products and services, you agree, without limitation or qualification, to be bound by this Privacy Policy.

Questions regarding this statement should be directed to:

American Payroll Association
660 N. Main, Suite 100
San Antonio, TX 78205
[email protected]

The APA will update this policy from time to time, so please check back periodically. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post such changes prior to implementing them.

What information of yours do APA websites collect?

Our goal is to become your destination for payroll-related information by providing information, services, and product offerings that are most relevant to you in the most convenient way. To achieve this goal, the APA collects information about site visitors. Information collected online is usually defined as being either anonymous or personally identifiable.

Anonymous information refers to data that cannot be tied back to a specific individual. The APA collects some information each time a visitor comes to an APA website, so we can improve the overall quality of the visitor's online experience. For example, the APA collects the visitor's IP address, browser, and platform type (e.g., an Internet Explorer browser on a Windows platform). Gathering this data helps us to learn what browsers we need to support. Other anonymous information helps us determine what sections of APA websites are most popular and how many visitors come to our sites. You do not have to log in to the site before we can collect this anonymous information.

Personally identifiable information refers to data that tells us specifically who you are (e.g., your name and postal address). The APA collects personal information in the following ways from different parts of its websites: APA Membership Applications or product purchases: You are sharing personally identifiable information, including your name and mailing address, with us when you join the APA, renew your APA membership, or purchase products through our websites. APA members and customers are given an APA ID, and this APA ID and password enable members and customers to take advantage of restricted content and features on APA websites.

Other Registration: You may be asked for personal information when registering for specific services. For example, if you download certain whitepapers, you will be asked to provide your e-mail address.

Online Purchases: We also ask for personal information when you make a purchase using the APA Store. The number and variety of useful services on APA websites that may require collection of personally identifiable information will continue to grow in the future. APA customers are given an APA ID, and this APA ID and password enable customers to take advantage of restricted content and features on APA websites.

What are "cookies" and how does APA use them?

A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. This unique number identifies your Web browser -- but not you -- to APA computers whenever you visit APA websites. A cookie will not provide personally identifiable information about you, such as your name and address. The use of cookies is now an industry standard, and cookies are currently used on most major websites.

Most Web browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie. You can also set your browser to refuse to accept cookies altogether. While the APA does not require you to use cookies, keep in mind that certain services will not function properly if you set your browser to refuse all cookies.

To help serve you better, the APA generally uses cookies to identify return visitors. Cookies let us remember your web browser so we can provide personalized member and customer services.

What organization collects the information and who has access to it?

Data collected through APA websites is generally collected and maintained solely by APA. More specifically:

Personally identifiable information. When you provide personally identifiable information on an APA website to register for a service or buy a product, that information is collected and maintained solely by APA, unless specifically stated otherwise at the point of collection. If you join the APA or renew your membership through our websites, you provide personally identifiable information on the membership application. The APA sells mail lists (names and mailing addresses) and e-mail lists of members to selected third parties. You may opt out of mail or e-mail list sales when you complete your online application or any time during your membership -- see below under -- "What is the opt-out policy for APA websites?"

Anonymous information. We disclose to third-party sponsors/advertisers aggregate statistics (i.e., impressions and click-throughs on a company's advertisement). Also, we may share aggregate website statistics with the media or other third parties. No personally identifiable information is disclosed to these sponsors/advertisers or other third parties as part of this process -- only information in an aggregate form.

Be aware that the APA's sponsors, advertisers, and third-party content providers have links on our sites that take you to other websites. For example, when you click on an ad displayed on an APA website, you may be linked to another site. Please note also that links to other websites are provided throughout APA websites for users' information and convenience. APA hopes that all third parties involved adhere to our policies regarding the privacy of our users. However, APA's website Privacy Policy does not cover third-party data collection practices, and the APA does not assume any responsibility for any actions of third parties.

How does APA use the information it collects?

The APA collects information to provide you with the services you request and to improve our websites. If you join the APA or renew your APA membership through our websites, we use the personally identifiable information you provide in the membership application to send you APA publications, information about member benefits, and other information that the APA believes is relevant and useful to its members.

As mentioned above, the APA uses the aggregate, anonymous data collected to let our sponsors/advertisers know the number of impressions or views and the number of "click throughs" on their advertisements. The APA also uses this aggregate, anonymous data to perform statistical analyses of the collective characteristics and behavior of our site visitors; to measure user interests regarding specific areas of the APA website; and to analyze how and where best to use our resources. Without such data, we would not know which parts of the site are the most popular, and we would not be able to change and update the content and services appropriately.

The APA may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, the APA may voluntarily provide information to appropriate governmental authorities.

How can APA members and customers modify their personal information?

APA members and customers have the following options for changing and modifying information previously provided. Log on to the APA website, then select or search for “My Account.”

Alternately, you can contact Membership Services:

ATTN: Membership Services
American Payroll Association
660 North Main Avenue, Suite 100
San Antonio, TX 78205-1217
Call Membership Services: 210-224-6406
Email: [email protected]

What is the opt-out policy for APA websites?

The APA provides members the opportunity to opt-out of receiving communications from us and from selected third parties with which we exchange mail or e-mail lists. If you no longer wish to receive specific communications or services such as mail, e-mail, faxes, or electronic newsletters, you have the following options: Log on to the APA website, from any page on the website, and click on "Edit My Profile." Scroll down to identify the communications and services you do or do not wish to receive.

Send mail to the following postal address:

ATTN: Membership Services
American Payroll Association
660 North Main Avenue, Suite 100
San Antonio, TX 78205-1217
Call: 210-224-6406
E-mail: [email protected]

What kinds of security procedures are in place to protect against the loss, misuse or alteration of your information?

This APA website has security measures, such as firewalls, in place to attempt to protect against the loss, misuse and alteration of your user data under our control. The APA has implemented strict rules for employees who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions to prevent such unfortunate occurrences. Any other particularly sensitive information, such as your credit card number, collected for a commerce transaction is encrypted prior to transmission.

You are ultimately responsible for the security of your APA ID and password. You may not share your APA member ID and password with colleagues or friends so they can access content or features on this APA website that are restricted to APA members only. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Fraudulent Emails

Fraudulent emails adopt many different forms and are the unauthorized actions of third parties not associated with the APA. These email messages, also "phishing" or "spoofing," are becoming more common and may appear legitimate by incorporating company brands, colors, or other legal disclaimers.

Please be advised that the APA does not request payments, personal information, financial information, account numbers, IDs, passwords, or copies of invoices in an unsolicited manner through email, mail, phone, or fax. The APA also does not provide our list to other organizations to sell. The APA accepts no responsibility for any costs or charges incurred as a result of fraudulent activity.

Learn more about protecting yourself from fraud.