News & Resources


OCSE to Share New Communication Center in APA Webinar

BY: Alice P. Jacobsohn, Esq. | 08/16/21

On September 16, the federal Office of Child Support Enforcement’s (OCSE) Employer Services Team will present an APA webinar to discuss the agency’s new Communication Center. OCSE is enhancing its Child Support Portal with the Communication Center to facilitate secure message and document exchange between employers and state child support agencies. The center also will reduce the need to set up secure email accounts with child support agencies and streamline the communication process.

Currently, employers use the portal to report lump-sum payments and terminations, update information about their organization and, when applicable, manage multistate employer registration.

Registering for the Webinar

In the “Coming Soon: Secure Communication With Child Support Agencies” webinar, attendees will learn: about the enhancements planned for OCSE’s Child Support Portal; how to register for the new Communication Center; how to send secure messages and exchange documents with child support agencies; and which communication types correspond to attendees’ areas of responsibility.

Register here for the APA webinar (free to members) on September 16 from 1 p.m. to 2 p.m. EDT. Attendees can earn 1 RCH, 0.10 CEU, or 1.0 CPE credit by attending this webinar.

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Alice P. Jacobsohn, Esq., is Director of Government Relations for the APA.