|
|
SEARCH

Frequently Asked Questions (FAQ)

Webinars On Demand

Knowledge Assessment Calculator



Webinars On Demand

Q: How can I play the Webinar On Demand?
A:You will receive an e-mail with a link to the webinar purchased. The webinar is downloaded to your computer and starts playing while the downloading continues in the background. The process requires high-speed Internet connection and Windows Media Player 8 or higher. You must have Windows Media Player 8 (http://www.microsoft.com/windows/windowsmedia/default.mspx) or higher installed on your computer before clicking on the link to the Webinar On Demand.

Q: Windows Media Player won't work on my computer. What can I do?
A: Go to Windows Media Player support at http://www.microsoft.com/windows/windowsmedia/knowledgecenter/default.aspx

Q: How long do I have to view the Webinar On Demand?
A: Once activated, you have 48 hours to view the webinar.

Q: I have reviewed the FAQ's and am still unable to resolve my problem.
A: Please visit the Technical Support page.



Knowledge Assessment Calculator

Q: How long is the assessment?
A: Each assessment consists of 50 questions and 60 minutes are allowed to complete them.

Q: What software is necessary to take the assessment?
A: Ensure that Adobe Reader is installed on the computer you will use for the assessment. It can be obtained from the Adobe website.

Q: What if I don't have Adobe Reader?
A: If Adobe Reader is not available, you should obtain IRS Publication 15 and IRS Publication 1494 to use when answering questions requiring calculations.

Q: What else is required?
A: Turn off pop-up blockers. Pop-up blockers may cause difficulty when accessing tables needed to answer some questions. You should also have a calculator to use during the assessment.

Q: I have reviewed the FAQ's and am still unable to resolve my problem.
A: Please visit the Technical Support page.























Text Size: S | M | L
|
|
|
|
© Copyright 2016, American Payroll Association
San Antonio, TX
Las Vegas, NV
New York, NY
Washington, DC
American Payroll Association
660 North Main Avenue, Suite 100, San Antonio, TX 78205
P: 210-226-4600 | F: 210-226-4027
Website Design by Avatar New York