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Learn to Provide
Exceptional Customer Service

On May 25, develop top-notch communication, active listening, and media skills with APA's webinar "Customer Service: Providing Exceptional Customer Service and Ensuring Compliance."

The webinar offers strategies for handling the types of customer contacts you are most likely to experience in payroll, such as dealing with angry employees or delivering bad news. Attendees will discover how to find out what your customers think of your payroll operation.

Handle your customers in an appropriate manner at all times -- register for this webinar today!

Earn up to 1.5 RCHs, 0.15 CEU, or 1.5 CPE credits for attending this webinar.



Webinar Sheds Light
on Government Pension Plans

On June 8, explore government pension plans and how they interact with the new APA webinar "Government Employer Pension Plans: Are You Sure You Are in Compliance?"

Attendees will examine the requirements each plan has and how to ensure their payroll processes are in compliance. The webinar also will cover what pension plan regulations the IRS has issued.

Don't let pension plans get the best of your department -- register for this webinar today!

Earn up to 1.5 RCHs, 0.15 CEU, or 1.5 CPE credits for attending this webinar.



Make California Payroll a Cinch

On June 2, learn the latest on successfully navigating payroll rules in California with the webinar, "California Payrolls -- Are They Really That Difficult?"

The webinar tackles tough topics such as overtime in California, wage payments, termination pay, and labor law issues, in addition to California's conformity to the IRC, involuntary deductions, and requirements for keeping domestic partner benefits tax-free.

Attendees will learn how to ensure compliance with California's requirements when paying nonexempt employees as well as how to ensure compliance with the state's requirements when employment relationships are terminated.

Manage payroll in California with confidence -- register for this webinar!

Earn up to 1.5 RCHs, 0.15 CEU, or 1.5 CPE credits for attending this webinar.



COMPLIANCE TV

Compliance TV - May

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Compliance TV is your source for payroll compliance news.

Compliance TV on You Tube

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Las Vegas, NV
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