Help Identify Problems
With IRS's e-Services

The APA Government Relations Task Force Subcommittee on IRS Issues formed a new work group on e-Services, a suite of web-based tools that allow tax professionals and payers to complete certain transactions with the IRS online. Chaired by Bruce Phipps, CPP, and Karen Settembrino, CPP, the purpose of the group is to identify problems and difficulties for payroll professionals when using electronic communication systems at the IRS, such as registration and authentication procedures.

APA needs your help in identifying these issues. The work group would like to hear stories about these situations from payroll professionals like you. After receiving your feedback, the work group will compile the information, identify priorities, and share a comprehensive report with the IRS. Without identifying payroll professionals or employers by name, the report will include the priorities and a wish list of what payroll professionals would like to see in IRS e-Services. In addition, APA's work group will offer recommendations on solutions to the identified problems with an eye toward the agency's new crowdsourcing efforts.

Please send your feedback to Alice Jacobsohn, Esq., at [email protected] or Kristine Willson, CPP, at [email protected] by June 2, 2017.


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