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Frequently Asked Questions

    • Q: How can an individual determine which payroll certification exam he or she is best suited for?
      A: First check the eligibility requirements. An individual who does not meet more... First check the eligibility requirements. An individual who does not meet any of the eligibility criteria for the Certified Payroll Professional (CPP) exam, but wants to obtain a payroll certification, must take the Fundamental Payroll Certification (FPC) exam. Individuals who meet any of the CPP eligibility criteria but are uncertain of their strengths and weaknesses within payroll, should utilize the American Payroll Association's Knowledge Assessment Calculator (KAC) to help them determine which exam to take. For more information on the KAC visit www.payrollkac.com
    • Q: How can an individual determine which areas of payroll they may need to focus on in preparing for the exam?
      A: Each of the payroll certification exams, the Fundamental Payroll more... Each of the payroll certification exams, the Fundamental Payroll Certification (FPC) and the Certified Payroll Professional (CPP) follow the applicable exam's content outline. The content outline can be found in the applicable Examination Handbook and on APA's Web site:

      CPP Outline

      FPC Ourline

       

      The Payroll Certification Exams are designed to test individuals' Knowledge, Skills, and Abilities (KSA) within the payroll body of knowledge. KSAs are a more detailed version of the exam's content outline.

      CPP KSAs

      FPC KSAs

       

      To assist candidates in defining which areas of payroll to emphasize their study on, the American Payroll Association's (APA) Knowledge Assessment Calculator (KAC) is a Web-based tool that assesses an individual's payroll knowledge, scores their performance, and immediately recommends training options. This is an assessment tool, it is not a training tool, therefore there is no feedback on what the correct answers are. Many organizations and local APA chapter study groups utilize the KAC to aid them in determining which payroll certification exam best suits each individual. For more information on the KAC, visit www.payrollkac.com.

    • Q: When and how should an individual begin to prepare to take one of the payroll certification exams?
      A: It is always best to start early! The majority of those who have more... It is always best to start early! The majority of those who have successfully obtained payroll certification have stated "It is best to begin preparing for the exam at least 6 months in advance."

      There are several methods available to help individuals study and prepare for the payroll certification exams. The American Payroll Association (APA) offers various courses specially designed to prepare individuals for the exams. In addition, there are some self-study tools available such as The Payroll Source®, PayTrain®, Payroll Practice Fundamentals and Fundamentals of Payroll. Many local APA chapters host exam study groups and some local area colleges/universities offer the PayTrain College & University courses. For more information and a complete list of courses that can be used as study tools, visit APA's Courses and Conferences page.

      There are also various resources and publications available to prepare for the payroll exams. In addition to courses and resources, there are many free publications from government agencies and websites that provide valuable reference material. A more detailed list of courses, resources, publications, and websites is contained in Appendix B of the Examination Handbooks.

      Note: APA strongly suggests that exam candidates use more than one study source in preparing for the payroll certification exams.


    • Q: How often are the American Payroll Association certification exams administered?
      A: The Certified Payroll Professional (CPP) and Fundamental Payroll more... The Certified Payroll Professional (CPP) and Fundamental Payroll Certification (FPC) exams are offered simultaneously twice each calendar year in the United States and Canada and year round internationally begining March 29, 2010. The U.S. and Canada payroll exams are administered during a one-month testing window in the Spring and Fall. The Fall 2009 and Spring 2010 payroll exam administrations test U.S. federal laws and regulations that were in effect January 1, 2009. The Fall 2010 and Spring 2011 payroll exam administrations will test on federal laws and regulations in effect January 1, 2010, and so on. Mid-year law or regulatory changes are not reflected in the current year's payroll exams.
    • Q: When and how can an individual register to take the payroll certification exams? And, where can the exams be taken?
      A: The registration and administration of the payroll certification exams are more... The registration and administration of the payroll certification exams are handled by the American Payroll Association's testing partner, Pearson VUE.

       

      Candidates can register for the exams beginning approximately ten weeks prior to the first scheduled day of the testing window. Candidates wishing to test  in the U.S. and Canada during the spring 2010 exam window can register online at www.pearsonvue.com/apa beginning January 27, 2010. International candidates can register for the exams at anytime. Refer to the CPP or FPC Examination Candidate Handbook for phone registration numbers. Reservations to sit for the exam should be made as early as possible in advance of the desired test date. Test centers have space limitations, so it is recommended that reservations be made early.

       

      Administration of the exam is also offered at APA Learning Centers at the conclusion of Payroll 201 (for CPP) and Payroll 101 (for FPC) courses that take place during the testing window. Separate registration for the exam is required and included in the CPP and FPC Examination Candidate Handbooks.

    • Q: What does it cost to take a payroll certification exam and what forms of payment are accepted?
      A: The fee for the American Payroll Association (APA) certification exams more... The fee for the American Payroll Association (APA) certification exams depends on the exam type - Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP). Payroll certification exam fees for the Fall 2009 and Spring 2010 administrations are as follows:

       

      FPC - $290.00

      CPP - $355.00

       

      Future payroll certification exam fees are subject to change. All applicable fees are published in the Examination Candidate Handbooks.

       

      Fees are collected by Pearson VUE, APA's test administration partner, at the time of registration. Payment can be made by major credit card, electronic check or vouchers can be purchased via wire transfer or company check. All payments must be processed prior to the scheduled testing date.

       

       

       

       

    • Q: Is there a limit on the number of times an individual can take a payroll certification exam?
      A: An individual can take either the Fundamental Payroll Certification (FPC) more... An individual can take either the Fundamental Payroll Certification (FPC) or the Certified Payroll Professional (CPP) exam only once within a testing window.  If a passing grade is not achieved, the exam candidate must wait until the next testing window to retake the exam unless they have obtained additional training by attending APA's Payroll 101 or Payroll 201 course offered in San Antonio, TX or Las Vegas, NV.  If an individual takes the FPC exam and passes, provided they meet the CPP requirements, they can also take the CPP exam within the same testing window. 
    • Q: How many questions are on the payroll certification exams and how long does a candidate have to answer the questions?
      A: The Fundamental Payroll Certification (FPC) exam consists of 150 more... The Fundamental Payroll Certification (FPC) exam consists of 150 questions.  FPC candidates are given 3 hours to complete the exam.

       

      The Certified Payroll Professional (CPP) exam consists of 190 questions.  CPP candidates are given 4 hours to complete the exam.

    • Q: Once a payroll certification is obtained, how long is it valid?
      A: Fundamental Payroll Certification (FPC) is valid for three full calendar more... Fundamental Payroll Certification (FPC) is valid for three full calendar years after the year of certification.  Certified Payroll Professional (CPP) certification is valid for five full calendar years after the year of  certification.  This is known as the "recertification period." 

       

      A Recertification File Folder is available to all  FPCs and CPPs via the APA website. The American Payroll Association's Certification Department emails a reminder in March in which payroll certification is due for renewal. Detailed instructions are emailed in November of the year payroll certification is due for renewal.

    • Q: How can a payroll certification be retained beyond the initial certification period?
      A: Retaining payroll certification can be done through continuing education or more... Retaining payroll certification can be done through continuing education or by successful reexamination.

       

      To recertify through continuing education for the Fundamental Payroll Certification (FPC) designation, an individual must accumulate a minimum of 60 qualifying recertification credit hours (RCHs) over the three-year recertification period. Upon verification of RCHs by the American Payroll Association (APA), a complimentary certificate is sent to the individual for another three-year period.

       

      To recertify through continuing education for the Certified Payroll Professional (CPP) designation, an individual must accumulate a minimum of 120 qualifying recertification credit hours (RCHs) over the five-year recertification period. Upon verification of RCHs by the American Payroll Association (APA), a complimentary certificate is sent to the individual for another five-year period.

       

      If an individual wishes to recertify through reexamination (FPC or CPP), they must successfully complete the exam within the last year of their recertification period. Upon successful completion of the exam, a complimentary certificate is sent to the individual for the appropriate period (three or five years).

       

      Individuals who fail to recertify by continuing education or reexamination will have their payroll certification designation removed retroactive to December 31 of the year in which the recertification period ended.

       

      The APA offers a variety of courses, seminars, and conferences to assist in recertifying through continuing education. For a detailed listing of APA's programs, visit the Courses & Conferences page on the APA website. RCHs may also be obtained from qualifying college or university courses, APA chapter meetings and statewide conferences, and training provided by employers, outside vendors, or third parties.

       

      Effective September, 1, 2006, non APA program providers must have obtained APA's approval as an authorized provider of RCHs.

       

       

       

       

       


       

    • Q: Can Recertification Credit Hours (RCHs) be accumulated by attending educational programs that are not offered by the American Payroll Association (APA)?
      A: Yes, as long as the educational program falls within the content outline of more... Yes, as long as the educational program falls within the content outline of the Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) exam or within the definition of  "payroll industry" as listed in the CPP Examination Handbook.  Payroll industry is defined as: Payroll - production, reporting, accounting, systems, taxation, administration, education/consulting. Effective September 1, 2006, the program provider must be  authorized by APA to provide RCHs to its attendees.

       

      The authorized provider offering the program must supply all participants with proper documentation as proof of attendance and an agenda showing the topics covered. A detailed explanation of eligible programs and required documentation is provided in the Recertification File Folder. The Recertification File Folder is sent to those successfully completing the FPC and/or CPP exam as well as those who recertify through continuing education.

      List of Approved Providers

      List of Approved Chapters

       

      Programs/courses attended must qualify for RCHs.  Individuals who are uncertain whether programs qualify toward recertification should contact the American Payroll Association's Certification Department at
      [email protected].

       

      Note: All APA national education programs qualify toward recertification. For a list of APA course programs, visit the Courses & Conferences page.

       

       

       

       

       

       

       

       



       

       

       

    • Q: Are there any payroll courses available online to prepare for the payroll certification exams?
      A: Yes. The American Payroll Association offers two online courses -- more... Yes. The American Payroll Association offers two online courses -- Fundamentals of Payroll and PayTrain®.   A number of study aids are available for candidates of the CPP Examination. No one source should be considered the only basis for exam preparation. When studying use a number of references to ensure a wide diversity of information.

       

      Fundamentals of Payroll, which can be used as a self-study or with an Instructor-Assisted format, is geared toward preparing for the Fundamental Payroll Certification (FPC) exam.

       

      PayTrain®, which is offered in a Self-Study format or an Instructor-Assisted format, is geared toward preparing for the Certified Payroll Professional (CPP) exam.

       

      For more information about Fundamentals of Payroll and PayTrain® visit www.learnpayroll.com. For more information about different study aids, please download either the FPC or CPP Examination Candidate Handbook.

       


       

    • Q: When attending an educational program, how is the number of recertification credit hours (RCHs) calculated?
      A: The actual number of educational clock hours spent in direct participation more... The actual number of educational clock hours spent in direct participation in a structured educational format as a student or instructor qualify as RCHs. Lunch, breaks, time spent at vendor hall exhibits, general business discussions at chapter meetings, etc., are not included in educational time.

       

      RCHs can also be accumulated by converting qualifying continuing education units (CEU), continuing professional education (CPE) credits and college/university semester/quarter credits. In order for CEUs, CPE credits or college/university credits to qualify as RCHs, the content must be included in the content outline of the exams or within the definition of payroll industry. Effective September 1, 2006, non APA programs/courses must be approved by APA and the program provider must be an authorized provider of RCHs.

       

      Payroll industry is defined as: Payroll - production, reporting, accounting, systems, taxation, administration, and education/consulting.

       

      One CEU is equivalent to 10 RCHs, whereas .1 CEU is equivalent to 1 RCH.

      One semester credit is equivalent to 10 RCHs

      One quarter credit is equivalent to 5 RCHs.

       

      The conversion for CPE credits to RCHs is the number of CPE credits, mulitplied by 50 divided by 60, rounded down to the nearest 30 minute increment. Example 7 CPE credits multiplied by 50 equals 350 divided by 60 equals 5.83 equals 5.5 RCHs. Whereas 8 CPE credits equate to 6.5 RCHs.

       


       

       

       

    • Q: Can recertification credit hours (RCHs) be accumulated by facilitating or participating in the same payroll topic/course more than once during a calendar year?
      A: RCHs are generally accumulated once for each qualifying topic facilitated more... RCHs are generally accumulated once for each qualifying topic facilitated or participated in within the calendar year. However, there is an exception to the calendar year restriction for those facilitating or participating in a study group in preparation for the payroll certification exams. If the materials studied are based on different sets of federal laws and regulations then RCHs can be earned for both study groups.

       

      For example, the Fall 2009 and Spring 2010 exams both test on federal laws and regulations effective January 1, 2009. Therefore, if facilitating or participating in a study group for the Fall 2009 and Spring 2010 exams, RCHs accumulate only once per topic facilitated/participated in. However, if an individual facilitates/participates in a topic in preparation for the Spring 2010 and Fall 2010 exams, RCHs accumulate for each topic facilitated/participated in even if the topic is duplicated.

       

       

    • Q: If an individual with a Fundamental Payroll Certification (FPC) designation accumulates at least 60 qualifying recertification credit hours (RCHs) within a period less than three years, or an individual with a Certified Payroll Professional (CPP) designation accumulates at least 120 qualifying RCHs within a period less than five years, can they submit their program log/recertification file folder for recertification prior to the renewal date?
      A: No. If RCHs are accumulated in excess of the required minimum - 60 in three more... No. If RCHs are accumulated in excess of the required minimum - 60 in three years for the FPC and 120 in five years for the CPP - in a time period less than the applicable recertification period, the Recertification File should be retained until the recertification invoice and instructions are emailed in November to those whose recertification is due for renewal. RCHs in excess of the minimum required for the applicable certification cannot be carried over into the next recertification period. 
       

      Keep in mind that 60 qualifying RCHs for FPCs and 120 qualifying RCHs for CPPs is the minimum number of RCHs needed to qualify for recertification, and many FPCs and CPPs will pursue professional development beyond the minimum standard. However,

       

    • Q: If an individual who has obtained a payroll certification participates in the implementation of new or upgraded payroll-related software as part of their job at their place of employment, can recertification credit hours be earned for this participation?
      A: Only the hours of structured training related to the implementation that more... Only the hours of structured training related to the implementation that also fall within the content outline of the exams or the definition of the payroll industry can be earned as RCHs. Training provided by the vendor, or organization must be approved by APA in order to provide RCHs to participants. The hours spent on the job processing the implementation does not qualify as RCHs.
    • Q: What is the recertification process if an individual who has obtained the Fundamental Payroll Certification (FPC) designation obtains a Certified Payroll Professional (CPP) designation within the three-year FPC recertification period?
      A: In this example, a five-year CPP recertification period begins after more... In this example, a five-year CPP recertification period begins after successful completion of the CPP exam and the FPC credential will not be recertified.  Individuals may continue to use both designations until the FPC expires. Designations (FPC/CPP) should be used after the individual's name. Example - Patty Payroll, FPC, CPP.

       

      Example - if FPC designation is attained during 2008 and CPP designation is attained during 2010, FPC and CPP designations may be used through December 31, 2011. Effective January 1, 2012, only the CPP credential may be used through December 31, 2015 (and thereafter if the CPP recertification process is completed successfully).

       

       

    • Q: Can preparation for attaining another type of certification qualify as recertification credit hours (RCHs) toward recertification as an FPC or CPP?
      A: Obtaining another certification does not qualify for recertification more... Obtaining another certification does not qualify for recertification of the FPC or CPP designations. However, if the programs/courses attended to prepare for such other certification fall within the content outline of the payroll certification exams or within the definition of the payroll industry, and the program/course provider is approved by APA as an authorized provider of RCHs, the applicable hours spent studying would qualify as RCHs.

       

    • Q: Is there a minimum or maximum number of recertification credit hours (RCHs) that should be accumulated for payroll recertification each calendar year?
      A: There is no minimum annual requirement. As long as at the end of the more... There is no minimum annual requirement. As long as at the end of the recertification period the RCHs recorded qualify, total (FPC = 60 or CPP = 120), and the applicable fees are paid, the individual is recertified.
    • Q: What if, after submission of the Recertification File, the American Payroll Association (APA) determines that programs attended do not qualify toward recertification, therefore reducing the total recertification credit hours (RCHs) below the required minimum?
      A: In the event RCHs are denied and subtracted from the total, resulting in more... In the event RCHs are denied and subtracted from the total, resulting in less than the required number of qualifying RCHs being accumulated, the individuals will not qualify for recertification through continuing education.  In this case, the FPC/CPP designation will be removed from APA's records.  To become certified again, the individual must retake and pass the appropriate exam and a new certification certificate will be issued.

       

      APA strongly suggests that individuals review their FPC or CPP Recertification File frequently and not wait until the end of the recertification period to review and total RCHs.  If at any time you are unsure whether an educational program qualifies for RCHs, contact APA's Certification Department at [email protected].

       

    • Q: Are transcripts provided for attendance at American Payroll Association (APA) programs?
      A: The APA will provide transcripts for all APA programs attended vy more... The APA will provide transcripts for all APA programs attended vy individuals during the recertification period only.  Transcripts must be requested utilizing APA's Transcript Request Form and the $10 transcript fee must be received.

       

      Transcripts will be furnished within two weeks of receipt of the transcript form and fee.

    • Q: Are college credits received for obtaining a payroll certification?
      A: Most likely. The American Council on Education (ACE) has approved the more... Most likely. The American Council on Education (ACE) has approved the payroll certifications for college credit. Up to 8 semester hours can be awarded for obtaining the Fundamental Payroll Certification (FPC) designation and up to 15 semester hours can be awarded for obtaining the Certified Payroll Professional (CPP) designation. However, colleges and universities may deny some or all of such credits based on the student's curriculum. For information on ACE, visit www.acenet.edu.
    • Q: Can a person's certification be verified by the APA?
      A: The APA can only verify if an individual has attained either the FPC and/or more... The APA can only verify if an individual has attained either the FPC and/or CPP certifications. Other certifications cannot be verified, nor do other certifications have any relationship to APA's FPC and/or CPP certifications.
    • Q: What are the certification exam eligibility requirements?
      A: The Fundamental Payroll Certification (FPC) exam has no eligibility more... The Fundamental Payroll Certification (FPC) exam has no eligibility requirement.


      The Certified Payroll Professional (CPP) exam has eligibility requirements. Individuals must meet at least one of the three eligibility criteria:
      1) Employed in the practice of payroll for at least three of the five years preceding the date of examination through either direct or related involvement in at least one of the following payroll industry areas:
      - payroll production, reporting, accounting, systems, taxation, administration, education/consulting.
      2) Employed in the practice of payroll for at least the last 24 months and must have completed, within the last 24 months, all of the following four American Payroll Association (APA) courses:
      - Payroll Practice Essentials, Intermediate Payroll Concepts, Advanced Payroll Concepts, and Strategic Payroll Practices
      or the following two APA courses:
      - Payroll 101 and Payroll 201.
      3) Employed in the practice of payroll for at least 18 months, obtained an FPC designation, and must have completed, within the last 18 months, the following APA courses:
      - Intermediate Payroll Concepts, Advanced Payroll Concepts, and Strategic Payroll Practices
      or the following APA course:
      - Payroll 201.


      All candidates are required to obtain and read the applicable (FPC or CPP) Examination Handbook prior to taking the exam. To obtain a copy of the Examination Handbook, use these links:
      CPP Handbook
      FPC Handbook
      Note: The Examination Handbooks are updated for each exam cycle which includes, for example, Fall 2008 and Spring 2009.

       

      Eligibility criteria should not be considered as the only criteria for preparation for the CPP exam. Candidates for the CPP exam, qualifying through any of the criteria, should be aware that a number of study aids are available as added preparation for the CPP Examination. No one source should be considered the only basis for preparation. Successful candidates indicate that they pursued at least a three-month minimum course of study and review based on the CPP examination content outline. Individuals meeting any one of the three criteria are eligible to take the CPP Examination. Payroll professionals who are currently certified and are applying for recertification through examination or continuing education are exempt from the above requirements. The Certification Board's CPP Committee reserves the right to review an applicant's qualifications and eligibility.


    • Q: How many APA Local Chapters are there?
    • Q: What is the American Payroll Association (APA)?
      A: Established in 1982, the American Payroll Association (APA) is the nation's more... Established in 1982, the American Payroll Association (APA) is the nation's leader in payroll education, publications and training. As a non-profit association with more than 23,000 members, the APA conducts nearly 300 payroll training conferences and seminars across the country each year and publishes a complete library of resource texts and newsletters. Every year, more than 18,000 professionals attend APA training sessions. APA is also highly respected as the industry's collective voice in Washington, D.C. on payroll-related regulations and legislation.
    • Q: What are local affiliated APA chapters and how do they differ from APA National?
      A: An APA chapter is a localized group of individuals (chapter members) where more... An APA chapter is a localized group of individuals (chapter members) where the majority is also members of the APA. There are 156 chapters throughout the nation. APA's affiliated chapters are autonomous and independent organizations that share the goals and support the initiatives of the APA.

       

      Affiliated chapters are entitled to use the APA name and logo, which increases their visibility and credibility in the payroll community. With use of the APA's name and logo, chapters must include the following phrase:


      "The (name of chapter) is affiliated with the American Payroll Association but is an autonomous and independent organization. American Payroll Association is not responsible for the liabilities, statements, or activities of any of its affiliated chapters."

       

      Chapters do not pay dues or have any direct financial relationship with APA National. Each chapter's bylaws and constitutions should incorporate some guidelines provided by APA National, but are established by each chapter to meet the specific needs of the chapter's membership. Education of its members is a mutual goal of APA National and its affiliated local chapters.

    • Q: What are the benefits of belonging to a local chapter?
      A: APA local chapters offer a wide array of benefits and programs for their more... APA local chapters offer a wide array of benefits and programs for their chapter members. Many factors, such as the budget or level of participation, will dictate which benefits are actually implemented. Benefits include:

       

      Regularly Scheduled Meetings - Chapter meetings provide an ideal place to network and provide educational opportunities for chapter members to learn more about critical payroll and compliance issues while earning Recertification Credit Hours (RCHs).

       

      Chapter Newsletters - Newsletters keep members connected with chapter and APA events, and provide updates from various chapter officers and committees.

       

      Chapter Websites - Chapter websites post important chapter information and links to local government agencies, including a link to the APA website.

       

      CPP/FPC Study Groups - Chapters may offer preparation for the CPP/FPC exams through Study Groups. The group's location and meeting times are set by the local chapter.

       

      Community Involvement - Most APA chapters are involved in some type of community outreach to benefit local charities and educational institutions. These types of activities increase public awareness of the chapter and the payroll profession.

       

      National Payroll Week (NPW) - Chapters have produced a wide variety of activities to celebrate or publicize NPW. Activities include community outreach, educational outreach, government outreach, and celebrations within the chapter or in the workplace.

       

      Leadership Opportunities - By becoming a leader in your chapter, you can attain the experience and skills it takes to succeed in the business world. You may also have opportunities to chair committees, present topics, or serve as an instructor for payroll education. You may also spearhead or plan events, including Statewide or Regional conferences, and/or special chapter events.

       

      Recognition - As an involved chapter member, you may be recognized for your participation or achievements. Most chapters select a state Payroll Professional of the Year and others recognize volunteers for their dedication. Some chapters award scholarships to members.

       

      Statewide or Regional Conference - As a chapter member, you have many opportunities to attend or assist in planning functions. Many chapters organize or co-organize statewide or regional conferences focused on payroll education and networking.

       

       

    • Q: If I join a local chapter, why should I join APA National?
      A: APA National has a different array of benefits that will assist you in your more... APA National has a different array of benefits that will assist you in your payroll career. APA National members receive discounts on all APA seminars, conferences, and publications. As an APA member, you will also receive PAYTECH magazine, PAYTECHonline (PTO) APA's monthly e-newsletter, and Payroll Currently. These publications keep you abreast of important regulatory and tax issues affecting payroll, and both PAYTECH and PTO highlight chapter activities in the Chapter Network column.


      National members can take advantage of APA's Payroll ListServ and Hotline Referral Service, which is accessible via telephone or online. These two services provide immediate answers and assistance with payroll-related issues. APA membership also gives you access information reserved for APA members only: IRS forms,  publications, tables, and changes; updates on Government Relations lobbying efforts; Job Digest; the Online Hotline service, archives of Payroll Currently, and much more.

    • Q: How do we start a new chapter?
      A: The APA Chapter Relations Department can answer any questions or concerns more... The APA Chapter Relations Department can answer any questions or concerns you might have and provide support to get your new chapter on its feet. Contact APA's Chapter Relations Manager, Susan Garcia, by phone at 210-226-4600, ext. 2219 or by e-mail at [email protected]

       

      An excellent resource to help you start or maintain your chapter is the APA Local Chapter Guide. The Guide is available in PDF so you can easily navigate your way around the document. The information in this guide is not meant to be a strict blueprint for your chapter. Instead, you are welcome to introduce your personal touch to key components that will come to define the spirit of your chapter.

    • Q: Now that the ball is rolling on starting up a new chapter, what do I need to do now?
      A: You can obtain electronic (Excel) files with mailing and e-mail addresses more... You can obtain electronic (Excel) files with mailing and e-mail addresses of all APA National members in your area from Chapter Relations by submitting the Mail List Request Form.

       

      Peel-off labels are also provided upon request. Use these to send letters and questionnaires to local APA members and generate awareness and interest in your chapter. Sample letters and questionnaires can be found in the APA Local Chapter Guide.

       

      Immediately contact the people who respond showing interest and schedule a planning meeting. Stay enthusiastic -- a positive attitude will encourage others to participate in your new chapter!

    • Q: Our chapter needs guidance with some chapter-specific issues. Where do we get help?
      A: We have the perfect solution to help your chapter. The APA more... We have the perfect solution to help your chapter. The APA CHAMPS Mentor program (Chapters Helping APA-chapters Make Payroll Shine). Utilize the online referral service or contact Chapter Relations for a mentor referral. Volunteers in more than 80 chapter-related categories are ready to assist your chapter.
    • Q: What is a good way for our chapter officers to network with other APA chapter members around the nation?
      A: There are several ways to network with other APA chapter members around the more... There are several ways to network with other APA chapter members around the country. One way is to participate in the Chapter Exchange workshop at APA's Annual Congress. This is an interactive session filled with opportunities to network with your peers from APA's 149 local chapters.


      Another way is to attend APA's Chapter Leadership Seminar. Only two officers per chapter are allowed to attend a session and spaces are limited, so register early.

       

      Local APA chapter officers and members can also network using the CHAMPS Mentor Program referral service. This program sets up a communication tool between APA local chapter members. Those who need help are referred to individuals who have volunteered to mentor chapters in a specific area or with specific challenges.  

       

      The individual online Chapter Profile pages are another useful networking tool.

    • Q: Our Chapter would like to host a website, but we do not have the funds. Are there any options for us?
      A: Utilize the more... Utilize the CHAMPS Mentor Program for a referral on Website Development. In addition, APA's Chapter Leadership Seminar offers a session on website development and offers suggestions on economical ways to develop your site.
    • Q: Our Chapter is hosting a Study Group. How do we register with APA National?
      A: You will need to fill out an APA more... You will need to fill out an APA Study Group Registration Form or register online through your chapter's online Chapter Profile. This information is needed to ensure the correct contact information is posted on the Study Group Listing on APA's website.
    • Q: What materials does APA provide to the chapter Study Groups?
      A: A free copy of APA's more... A free copy of APA's Payroll Practice Fundamentals is offered to any FPC study group with 10 or more participants. A free copy of APA's The Payroll Source® is offered to any CPP study group with 10 or more participants. CPP and FPC Handbooks (while supplies last), APA brochures and pens are also shipped to your chapter when you register your study group with APA.

       

      One FREE Knowledge Assessment Calculator is offered to chapters, upon request, when the study group has 10 or more participants.

    • Q: How do we ensure everyone in the Study Group will receive their RCHs for participating?
      A: The Study Group Coordinator or chapter representative must send in the more... The Study Group Coordinator or chapter representative must send in the completed RCH Request Form with all session information to APA's Certification Department, well in advance of the study groups start up.

      It is the coordinator's responsibility to keep track of attendance and hours for participants.

      A certificate should be provided to each participant when sessions are over. For RCH questions, please contact APA's Certification Department .

    • Q: How does APA help promote our chapter's annual Statewide or Regional meeting?
      A:  The hosting chapter(s) or Statewide Coordinator (main contact person) more...  The hosting chapter(s) or Statewide Coordinator (main contact person) must submit a Statewide Registration Form or register the conference through their online Chapter Profile.

       

      Statewide/Regional Conferences are posted on APA's website Statewide Conference Listing. Please register your statewide conference as early as possible to receive maximum publicity.

    • Q: What materials does APA provide for a Statewide Conference?
      A: APA will provide one door prize, APA brochures,  pens, CPP/FPC more... APA will provide one door prize, APA brochures,  pens, CPP/FPC handbooks (while supplies last), and PAYTECH Jr.'s.
    • Q: How does APA National help promote our local chapter?
      A: Chapter Relations can provide you with an electronic (Excel) file of APA more... Chapter Relations can provide you with an electronic (Excel) file of APA members' contact information in your area. Peel-off labels are also available, upon request. Simply submit the Mail List Request Form.

       

      In addition, APA hosts an online Chapter Profile page with a link to your chapter's website, benefits and contact information, chapter meeting times and locations, membership fees, and much more. The Profile's purpose is to attract prospective chapter members to your chapter by allowing them to view online information about your chapter on one convenient page.

       

      You can also view other chapter's profiles and easily locate contact names and numbers for networking purposes.


      Chapter Relations also gives out your chapter information via e-mail and by phone, for those who inquire about chapters in their areas. 

    • Q: What chapter contests does APA National sponsor?
      A: Chapter Relations sponsors numerous contests throughout the year. For a more... Chapter Relations sponsors numerous contests throughout the year. For a copy of the flyers or questionnaires, use the links on the contest names below.

       

      Chapter Contests

       

      1. Chapter of the Year (COTY) and Gavel Awards 

      2. Chapter Pictorial Contest  

      3. Best Chapter Website Contest  

      4. The Dream Theme Contest : Promoting Your Statewide or Regional Meeting 

       

      All chapter contest winners are recognized during APA's Annual Congress.  

    • Q: Our Chapter is having trouble finding speakers, what do we do?
      A: To seek advice from other chapters on how to obtain speakers, please more... To seek advice from other chapters on how to obtain speakers, please request a CHAMPS Mentor referral. A CHAMPS Mentor can guide you in the right direction.


      You can also contact APA's Speaker Administration Department at (210) 226-4600 and complete a Speaker Request form. Please note, the forms must be submitted at least 60 days in advance of your meeting.

    • Q: We just had chapter elections. What information do we need to send to APA National?
      A: When your chapter has new elected officers, please immediately fill out the more... When your chapter has new elected officers, please immediately fill out the Chapter Officer Update form provided by Chapter Relations.
    • Q: Does our Chapter need to send Chapter Relations all of our chapter newsletters?
      A: Chapters are not mandated to send Chapter Relations the chapter more... Chapters are not mandated to send Chapter Relations the chapter newsletters, but Chapter Relations does like to receive them. The newsletters provide the department with news and ideas for PAYTECHonline and PAYTECH magazine articles in the Chapter Network column. We will also follow up with your chapter to promote one of your stories or to conduct an interview on another story about your chapter. You can either e-mail or mail the newsletters to APA Chapter Relations.
    • Q: Does APA require that our chapter officers have specific qualifications?
      A: APA requires all chapter officers to be active members of APA National. All more... APA requires all chapter officers to be active members of APA National. All other requirements are decided at the chapter level.
    • Q: Do our chapter members need to be members of APA National?
      A: Because APA local chapters are, by definition, smaller groups of APA more... Because APA local chapters are, by definition, smaller groups of APA members, at least 75% of your chapter's membership should be active members of APA National.
    • Q: How do I, as a local chapter member, get more involved at the National level?
      A: There are several ways to increase your involvement at the National level. more... There are several ways to increase your involvement at the National level. The most important way is to volunteer. Become a CHAMPS Mentor and help other chapters master issues that your chapter has already handled with success.

       

      As a APA National member, you can sign up for the APA ListServ or become a Hotline Committee Volunteer. Both assist APA members with payroll-related issues.


      You can also volunteer for other APA National committees by completing the Committee Volunteer Form.

    • Q: How can our local chapter assist during APA's one-day seminars when they are held in our city?
      A: As a APA National and local chapter member you can serve as a seminar more... As a APA National and local chapter member you can serve as a seminar administrator for APA seminar's located in your city. Administrators set up the seminar registration table, manage the onsite registration, introduce the speaker, and receive the same benefits as a regular attendee.


      During APA's one-day Preparing for Year-End classes in the fall, APA is also in need of seminar "helpers" to assist the onsite administrators. Helpers must already be registered for the class in order to assist and are strictly voluntary.


      Contact Monica Montalbo at [email protected] if you are interested in serving as an administrator or helper.


      APA's one-day seminars are a perfect place to spread the word about your local chapter. Feel free to bring your chapter brochures and membership applications for the registration table, and be available during the breaks so attendees can ask questions.

    • Q: We want our NPW celebrations to be a success. Where and when should we start?
      A: Begin planning NPW in the spring of each year. Be sure to contact local more... Begin planning NPW in the spring of each year. Be sure to contact local high schools in March or April to schedule a visit to teach financial literacy or important payroll topics to students.

       
      To help you plan, the Chapter Relations Department offers a free NPW Audio Seminar for chapters in June, giving you a chance to hear tips from chapter NPW organizers that have had successful NPW campaigns.

       

      The NPW Website provides comprehensive information on promoting NPW to the community and the media, and also offers suggestions for making your chapter or office celebration a success.

       

      Be sure to enter one or more of the following chapter NPW contests:


      1. NPW Promotion Contest
      2. Chapter Activity Contest in three categories:

      3. Individual Activity Contest
      4. Online Survey Promotion Contest
      5. Chapter Photo Contest

      6. Money Matters National Education Day

       

       

    • Q: Additional questions?
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