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Fundamentals of Payroll
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FAQ

Frequently asked questions about APA programs: 
    • Q: Are there any eligibility requirements to take the American Payroll Association's payroll certification exams?
      A: The Fundamental more... The Fundamental Payroll Certification (FPC) exam has no eligibility requirement.

      The Certified Payroll Professional (CPP) exam has eligibility requirements. Individuals must meet at least one of the three eligibility criteria:

      1) Employed in the practice of payroll for at least three of the five years preceding the date of examination through either direct or related involvement in at least one of the following payroll industry areas:
      - payroll production, reporting, accounting, systems, taxation, administration, education/consulting.

      2) Employed in the practice of payroll for at least the last 24 months and must have completed, within the last 24 months, all of the following three American Payroll Association (APA) courses:
      - Payroll Practice Essentials, Intermediate Payroll Concepts, Advanced Payroll Concepts, and Strategic Payroll Practices
      or the following two APA courses:
      - Payroll 101 and Payroll 201.

      3) Employed in the practice of payroll for at least 18 months, obtained an FPC designation, and must have completed, within the last 18 months, the following APA courses:
      - Intermediate Payroll Concepts, Advanced Payroll Concepts, and Strategic Payroll Practices
      or the following APA course:
      - Payroll 201.

      All candidates are required to obtain and read the applicable (FPC or CPP) Examination Handbook prior to taking the exam. To obtain a copy of the Examination Handbook, use these links:
      CPP Handbook
      FPC Handbook.

      Note: The Examination Handbooks are updated for each exam cycle which includes, for example, Fall 2007 and Spring 2008.
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    • Q: How can an individual determine which payroll certification exam he or she is best suited for?
      A: First check the eligibility requirements. An individual who does not meet more... First check the eligibility requirements. An individual who does not meet any of the eligibility criteria for the Certified Payroll Professional (CPP) exam, but wants to obtain a payroll certification, must take the Fundamental Payroll Certification (FPC) exam. Individuals who meet any of the CPP eligibility criteria but are uncertain of their strengths and weaknesses within payroll, should utilize the American Payroll Association's Knowledge Assessment Calculator (KAC) to help them determine which exam to take. For more information on the KAC visit www.payrollkac.com
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    • Q: How can an individual determine which areas of payroll they may need to focus on in preparing for the exam?
      A: Each of the payroll certification exams, the Fundamental Payroll more... Each of the payroll certification exams, the Fundamental Payroll Certification (FPC) and the Certified Payroll Professional (CPP) follow the applicable exam's content outline. The content outline can be found in the applicable Examination Handbook and on APA's Web site:

      CPP Outline

      FPC Ourline

       

      The Payroll Certification Exams are designed to test individuals' Knowledge, Skills, and Abilities (KSA) within the payroll body of knowledge. KSAs are a more detailed version of the exam's content outline.

      CPP KSAs

      FPC KSAs

       

      To assist candidates in defining which areas of payroll to emphasize their study on, the American Payroll Association's (APA) Knowledge Assessment Calculator (KAC) is a Web-based tool that assesses an individual's payroll knowledge, scores their performance, and immediately recommends training options. Many organizations and local APA chapter study groups utilize the KAC to aid them in determining which payroll certification exam best suits each individual. For more information on the KAC, visit www.payrollkac.com.

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    • Q: When and how should an individual begin to prepare to take one of the payroll certification exams?
      A:  It is always best to start early! The majority of those who have more...  It is always best to start early! The majority of those who have successfully obtained payroll certification have stated "It is best to begin preparing for the exam at least 6 months in advance."

       

      There are several methods available to help individuals study and prepare for the payroll certification exams. The American Payroll Association (APA) offers various courses specially designed to prepare individuals for the exams. In addition, there are some self-study tools available such as The Payroll Source®, PayTrain®, Payroll Practice Fundamentals and Fundamentals of Payroll. Many local APA chapters host exam study groups and some local area colleges/universities offer the PayTrain College & University courses. For more information and a complete list of courses that can be used as study tools, visit APA's Courses and Conferences page.

       

      There are also various resources and publications available to prepare for the payroll exams. In addition to courses and resources, there are many free publications from government agencies and websites that provide valuable reference material. A more detailed list of courses, resources, publications, and websites is contained in Appendix B of the Examination Handbooks.

       

      Note: APA strongly suggests that exam candidates use more than one study source in preparing for the payroll certification exams.

       

       

       


       

       

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    • Q: How often are the American Payroll Association certification exams administered?
      A: The Certified Payroll Professional (CPP) and Fundamental Payroll more... The Certified Payroll Professional (CPP) and Fundamental Payroll Certification (FPC) exams are offered simultaneously twice each calendar year. The payroll exams are administered during a one-month testing window in the Spring and Fall. The Fall 2007 and Spring 2008 payroll exam administrations test federal laws and regulations that were in effect January 1, 2007. The Fall 2008 and Spring 2009 payroll exam administrations will test on federal laws and regulations in effect January 1, 2008, and so on. Mid-year law or regulatory changes are not reflected in the current year's payroll exams.
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    • Q: When and how can an individual register to take the payroll certification exams? And, where can the exams be taken?
      A: The registration and administration of the payroll certification exams are more... The registration and administration of the payroll certification exams are handled by the American Payroll Association's testing vendor, Promissor.

       

      Candidates can register for the exams beginning approximately ten weeks prior to the first scheduled day of the testing window. Candidates can register online at www.promissor.com beginning July 6, 2007. (From the menu options, select "find a test," select "professional certification exams," then select "American Payroll Association.") Candidates can also register via telephone by calling (800) 470-8757 or via fax by faxing the "fax reservation form" found in the Examination Handbooks to (888) 204-6291. Reservations to sit for the exam should be made as early as possible in advance of the desired test date.

       

      Administration of the exam is offered nationwide at more than 100 Promissor test centers. For information on the locations of the Promissor test centers, contact Promissor at (800) 470-8757 or at www.promissor.com. Test centers have space limitations, so it is recommended that reservations be made early.

       

      Administration of the exam is also offered at APA Learning Centers at the conclusion of Payroll 201 (for CPP) and Payroll 101 (for FPC) courses that take place during the testing window. Separate registration for the exam is required.

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    • Q: What does it cost to take a payroll certification exam and what forms of payment are accepted?
      A: The fee for the American Payroll Association (APA) certification exams more... The fee for the American Payroll Association (APA) certification exams depends on the exam type - Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP). Payroll certification exam fees for the Fall 2008 and Spring 2009 administrations are as follows:

       

      FPC - $290.00

      CPP - $355.00

       

      Future payroll certification exam fees are subject to change. All applicable fees are published in the Examination Handbooks.

       

      Fees are collected by Promissor at the time of registration. Payment can be made by major credit card, electronic check, or the payment voucher found in the Examination Handbooks. All payments must be processed prior to the scheduled testing date.

       

       

       

       

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    • Q: Is there a limit on the number of times an individual can take a payroll certification exam?
      A: Yes and No.  An individual can take either the Fundamental Payroll more... Yes and No.  An individual can take either the Fundamental Payroll Certification (FPC) or the Certified Payroll Professional (CPP) exam only once within a testing window.  If a passing grade is not achieved, the exam candidate must wait until the next testing window to retake the exam.  On the other hand, if an individual takes the FPC exam, they can also take the CPP exam within the same testing window. 
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    • Q: How many questions are on the payroll certification exams and how long does a candidate have to answer the questions?
      A: The Fundamental Payroll Certification (FPC) exam consists of 150 more... The Fundamental Payroll Certification (FPC) exam consists of 150 questions.  FPC candidates are given 3 hours to complete the exam.

       

      The Certified Payroll Professional (CPP) exam consists of 190 questions.  CPP candidates are given 4 hours to complete the exam.

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    • Q: Once a payroll certification is obtained, how long is it valid?
      A:  Fundamental Payroll Certification (FPC) is valid for three full more...  Fundamental Payroll Certification (FPC) is valid for three full calendar years after the year of certification.  Certified Payroll Professional (CPP) certification is valid for five full calendar years after the year of  certification.  This is known as the "recertification period." 

       

      A Recertification File Folder is sent to all  FPCs and CPPs upon certification or recertification. The American Payroll Association's Certification Department mails a reminder at the beginning of the year in which payroll certification is due for renewal.  A detailed letter and instructions are mailed near November 1 of the year payroll certification is due for renewal.

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    • Q: How can a payroll certification be retained beyond the initial certification period?
      A: Retaining payroll certification can be done through continuing education or more... Retaining payroll certification can be done through continuing education or by successful reexamination.

       

      To recertify through continuing education for the Fundamental Payroll Certification (FPC) designation, an individual must accumulate a minimum of 60 qualifying recertification credit hours (RCHs) over the three-year recertification period. Upon verification of RCHs by the American Payroll Association (APA), a recertification sticker certifying the individual for another three-year period is sent to the individual for placement on their original certificate.

       

      To recertify through continuing education for the Certified Payroll Professional (CPP) designation, an individual must accumulate a minimum of 120 qualifying recertification credit hours (RCHs) over the five-year recertification period. Upon verification of RCHs by the American Payroll Association (APA), a recertification sticker certifying the individual for another five-year period is sent to the individual for placement on their original certificate.

       

      If an individual wishes to recertify through reexamination (FPC or CPP), they must successfully complete the exam within the last year of their recertification period. Upon successful completion of the exam, a recertification sticker certifying the individual for the appropriate period (three or five years) is sent to the individual for placement on their original certificate.

       

      Individuals who fail to recertify by continuing education or reexamination will have their payroll certification designation removed retroactive to December 31 of the year in which the recertification period ended.

       

      The APA offers a variety of courses, seminars, and conferences to assist in recertifying through continuing education. For a detailed listing of APA's programs, visit the Courses & Conferences page on the APA website. RCHs may also be obtained from qualifying college or university courses, APA chapter meetings and statewide conferences, and training provided by employers, outside vendors, or third parties.

       

      Effective September, 1, 2006, non APA program providers must have obtained APA's approval as an authorized provider of RCHs.

       

       

       

       

       


       

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    • Q: Can Recertification Credit Hours (RCHs) be accumulated by attending educational programs that are not offered by the American Payroll Association (APA)?
      A: Yes, as long as the educational program falls within the content outline of more... Yes, as long as the educational program falls within the content outline of the Fundamental   Payroll Certification (FPC) or Certified Payroll Professional (CPP) exam or within the definition of  "payroll industry" as listed in the CPP Examination Handbook.  Payroll industry is   defined as: Payroll - production, reporting, accounting, systems, taxation, administration, education/consulting. Effective September 1, 2006, the   program provider must be  authorized by APA to provide RCHs to its attendees.

       

      The authorized provider offering the program must supply all participants with proper documentation as proof of attendance and an agenda showing the topics covered. A detailed explanation of eligible programs and required documentation is provided in the Recertification File Folder. The Recertification File Folder is sent to those successfully completing the FPC and/or CPP exam as well as those who recertify through continuing education.

      List of Approved Providers

      List of Approved Chapters

       

      Programs/courses attended prior to September 1, 2006 must qualify for RCHs.  Individuals who are uncertain whether programs qualify toward recertification should contact the American Payroll Association's Certification Department at
      certification@americanpayroll.org.

       

      Note: All APA national education programs qualify toward recertification. For a list of APA course programs, visit the Courses & Conferences page.

       

       

       

       

       

       

       

       



       

       

       

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    • Q: Are there any payroll courses available online to prepare for the payroll certification exams?
      A: Yes. The American Payroll Association offers two online courses -- more... Yes. The American Payroll Association offers two online courses -- Fundamentals of Payroll and PayTrain.  Fundamentals of Payroll, which can be used as a self-study or with an online facilitator, is geared toward preparing for the Fundamental Payroll Certification (FPC) exam. For more information visit www.learnpayroll.com.

       

      PayTrain®, which is offered in a Self-Study format or an Instructor-Assisted format, is geared more toward preparing for the Certified Payroll Professional (CPP) exam. For more information visit www.learnpayroll.com.

       


       

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    • Q: When attending an educational program, how is the number of recertification credit hours (RCHs) calculated?
      A: The actual number of educational clock hours spent in direct participation more... The actual number of educational clock hours spent in direct participation in a structured educational format as a student or instructor qualify as RCHs and should be entered into the program log section of the Recertification File Folder. Lunch, breaks, time spent at vendor hall exhibits, general business discussions at chapter meetings, etc., are not included in educational time.

       

      RCHs can also be accumulated by converting qualifying continuing education units (CEU), continuing professional education (CPE) credits and college/university semester/quarter credits. In order for CEUs, CPE credits or college/university credits to qualify as RCHs, they must be within the content outline of the exams or within the definition of payroll industry. Effective September 1, 2006, non APA programs/courses must be approved by APA and the program provider must be an authorized provider of RCHs.

       

      Payroll industry is defined as: Payroll - production, reporting, accounting, systems, taxation, administration, and education/consulting.

       

      One CEU is equivalent to 10 RCHs, whereas .1 CEU is equivalent to 1 RCH. One semester credit is equivalent to 10 RCHs, one quarter credit is equivalent to 5 RCHs. The conversion for CPE credits to RCHs is the number of CPE credits, mulitplied by 50 divided by 60, rounded to a 30 minute increment. Example 7 CPE credits multiplied by 50 equals 350 divided by 60 equals 5.83 equals 6 RCHs. Whereas 8 CPE credits equate to 6.5 RCHs.

       


       

       

       

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    • Q: Can recertification credit hours (RCHs) be accumulated by facilitating or participating in the same payroll topic/course more than once during a calendar year?
      A: Yes and No. RCHs are generally accumulated once for each qualifying topic more... Yes and No. RCHs are generally accumulated once for each qualifying topic facilitated or participated in within the calendar year. However, there is an exception to the calendar year restriction for those facilitating or participating in a study group in preparation for the payroll certification exams.

       

      The certification exams are offered in the Spring and Fall each calendar year. The Fall 2007 and Spring 2008 exams both test on federal laws and regulations effective January 1, 2007. Therefore, if facilitating or participating in a study group for the Fall 2005 and Spring 2006 exams, RCHs accumulate only once per topic facilitated/participated in. On the other hand, if an individual facilitates/participates in a topic in preparation for the Spring 2006 and Fall 2006 exams, RCHs accumulate for each topic facilitated/participated in even if the topic is duplicated. This is due to the fact that two different sets of federal laws and regulations are being studied since there are always changes effective January 1 each year.

       

       

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    • Q: If an individual with a Fundamental Payroll Certification (FPC) designation accumulates at least 60 qualifying recertification credit hours (RCHs) within a period less than three years, or an individual with a Certified Payroll Professional (CPP) designation accumulates at least 120 qualifying RCHs within a period less than five years, can they submit their program log/recertification file folder for recertification prior to the renewal date?
      A: No. If RCHs are accumulated in excess of the required minimum - 60 in three more... No. If RCHs are accumulated in excess of the required minimum - 60 in three years for the FPC and 120 in five years for the CPP - in a time period less than the applicable recertification period, the Recertification File Folder should be retained until the recertification notice and instructions are mailed to those whose recertification is due for renewal.

       

      Keep in mind that 60 qualifying RCHs for FPCs and 120 qualifying RCHs for CPPs is the minimum number of RCHs needed to qualify for recertification, and many FPCs and CPPs will pursue professional development beyond the minimum standard. However, RCHs in excess of the minimum required for the applicable certification cannot be carried over into the next recertification period.

       

       

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    • Q: If an individual who has obtained a payroll certification participates in the implementation of new or upgraded payroll-related software as part of their job at their place of employment, can recertification credit hours be earned for this participation?
      A: Yes and No. Only the hours of training related to the implementation that more... Yes and No. Only the hours of training related to the implementation that also fall within the content   outline of the exams or the definition of the payroll industry are accumulated. Training provided by the   vendor, or organization must be approved by APA in order to provide RCHs to participants. The hours spent   processing the implementation - the routine, hands-on type of work - do not qualify as recertification credit hours.
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    • Q: What is the recertification process if an individual who has obtained the Fundamental Payroll Certification (FPC) designation obtains a Certified Payroll Professional (CPP) designation within the three-year FPC recertification period?
      A: If an individual with the FPC designation obtains a CPP designation within more... If an individual with the FPC designation obtains a CPP designation within the three-year FPC recertification period, a new five-year CPP recertification period begins after successful completion of the CPP exam. FPC recertification is no longer valid. Individuals will have five full calendar years after the year of obtaining their CPP to recertify as a CPP. Individuals may continue to use both designations until the FPC expires. Designation initials (FPC/CPP) should be used after the individual's name. Example - Patty Payroll, FPC, CPP.

       

      Example - if FPC designation is attained during 2005 and CPP designation is attained during 2006, FPC and CPP designations may be used through December 31, 2008. Effective January 1, 2009, only the CPP designation may be used through December 31, 2011 (and thereafter if the CPP recertification process is completed).

       

       

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    • Q: Can preparation for attaining another type of certification qualify as recertification credit hours (RCHs) toward recertification as an FPC or CPP?
      A: No and Yes. Obtaining another certification does not automatically qualify more... No and Yes. Obtaining another certification does not automatically qualify for recertification of the Fundamental Payroll Certification (FPC) or the Certified Payroll Professional (CPP) designation. However, if the programs/courses attended to prepare for such other certification fall within the content outline of the payroll certification exams or within the definition of the payroll industry, and the program/course provider is approved by APA as an authorized provider of RCHs, the applicable hours spent studying would qualify as RCHs. If that is the case, the programs attended would need to be properly recorded and applicable documentation would be required.

       

      Example - if a CPP were to obtain a CCP (Certified Compensation Professional) designation, programs attended in preparation for the CCP exam may qualify toward CPP recertification. On the other hand, if an FPC were preparing for the CPP exam during the FPC recertification period, and did not pass the CPP exam, the hours spent in preparation for the CPP exam do qualify toward recertification of the FPC designation as long as the programs attended are approved by APA.

       

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    • Q: Is there a minimum or maximum number of recertification credit hours (RCHs) that should be accumulated for payroll recertification each calendar year?
      A: No. The Fundamental Payroll Certification (FPC) recertification period more... No. The Fundamental Payroll Certification (FPC) recertification period spans three full calendar years. As long as at the end of the recertification period the RCHs recorded qualify and total at least 60, the FPC is recertified. The Certified Payroll Professional (CPP) recertification period spans five full calendar years. As long as at the end of the recertification period the RCHs recorded qualify and total at least 120, the CPP is recertified.
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    • Q: What are the ramifications if, after submission of the Recertification File Folder, the American Payroll Association determines that programs attended do not qualify toward recertification, therefore reducing the total recertification credit hours (RCHs) below the required minimum?
      A: In the event RCHs are denied and subtracted from the total, resulting in more... In the event RCHs are denied and subtracted from the total, resulting in less than 60 qualifying RCHs being accumulated for those with a Fundamental Payroll Certification (FPC) designation and 120 for those with a Certified Payroll Professional (CPP) designation, the individuals will not qualify for recertification through continuing education.  In this case, the FPC/CPP designation will be removed from the American Payroll Association's (APA) records.  To become certified again, the individual must retake and pass the appropriate exam at a convenient time.  If the individual's certification lapses and the individual successfully completes the exam, a new certification certificate will be issued instead of a recertification sticker.

       

      APA strongly suggests that FPCs and CPPs review their Recertification File Folder frequently and not wait until the end of the recertification period to review and total RCHs.  If at any time you are unsure whether an educational program qualifies for RCHs, contact APA's Certification Department at certification@americanpayroll.org.

       

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    • Q: Are transcripts provided for attendance at American Payroll Association (APA) programs?
      A: Yes. The APA will provide transcripts for APA programs attended during the more... Yes. The APA will provide transcripts for APA programs attended during the recertification period only.   Transcripts must be requested utilizing APA's Transcript Request Form and the $10 transcript fee.

       

      Transcripts will be furnished within two weeks of receipt of the transcript form and fee.

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    • Q: Are college credits received for obtaining a payroll certification?
      A: Most likely. The American Council on Education (ACE) has approved the more... Most likely. The American Council on Education (ACE) has approved the payroll certifications for college credit. Up to 8 semester hours can be awarded for obtaining the Fundamental Payroll Certification (FPC) designation and up to 15 semester hours can be awarded for obtaining the Certified Payroll Professional (CPP) designation. However, colleges and universities may deny some or all of such credits based on the student's curriculum. For information on ACE, visit www.acenet.edu.
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    • Q: Can a person's certification be verified by the APA?
      A: The APA can only verify if an individual has attained either the FPC and/or more... The APA can only verify if an individual has attained either the FPC and/or CPP certifications. Other certifications cannot be verified, nor do other certifications have any relationship to APA's FPC and/or CPP certifications.
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    • Q: How many APA Local Chapters are there?
      A: 144 Chapters nationwide.  more... 144 Chapters nationwide. 
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    • Q: What is the American Payroll Association (APA)?
      A: Established in 1982, the American Payroll Association (APA) is the nation's more... Established in 1982, the American Payroll Association (APA) is the nation's leader in payroll education, publications and training. As a non-profit association with more than 23,000 members, the APA conducts nearly 300 payroll training conferences and seminars across the country each year and publishes a complete library of resource texts and newsletters. Every year, more than 18,000 professionals attend APA training sessions. APA is also highly respected as the industry's collective voice in Washington, D.C. on payroll-related regulations and legislation.
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    • Q: What are local affiliated APA chapters and how do they differ from APA National?
      A: An APA chapter is a localized group of individuals (chapter members) where more... An APA chapter is a localized group of individuals (chapter members) where the majority is also members of the APA. There are  142 chapters throughout the nation. APA's affiliated chapters are autonomous and independent organizations that share the goals and support the initiatives of the APA.

       

      Affiliated chapters are entitled to use the APA name and logo, which increases their visibility and credibility in the payroll community. With use of the APA's name and logo, chapters must include the following phrase:


      "The (name of chapter) is affiliated with the American Payroll Association but is an autonomous and independent organization. American Payroll Association is not responsible for the liabilities, statements, or activities of any of its affiliated chapters."

       

      Chapters do not pay dues or have any direct financial relationship with APA National. Each chapter's bylaws and constitutions should incorporate some guidelines provided by APA National, but are established by each chapter to meet the specific needs of the chapter's membership. Education of its members is a mutual goal of APA National and its affiliated local chapters.

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    • Q: What are the benefits of belonging to a local chapter?
      A: APA local chapters offer a wide array of benefits and programs for their more... APA local chapters offer a wide array of benefits and programs for their chapter members. Many factors, such as the budget or level of participation, will dictate which benefits are actually implemented. Benefits include:

       

      Regularly Scheduled Meetings - Chapter meetings provide an ideal place to network and provide educational opportunities for chapter members to learn more about critical payroll and compliance issues while earning Recertification Credit Hours (RCHs).

       

      Chapter Newsletters - Newsletters keep members connected with chapter and APA events, and provide updates from various chapter officers and committees.

       

      Chapter Web Sites - Chapter Web sites post important chapter information and links to local government agencies, including a link to the APA Web site.

       

      CPP/FPC Study Groups - Chapters may offer preparation for the CPP/FPC exams through Study Groups. The group's location and meeting times are set by the local chapter.

       

      Community Involvement - Most APA chapters are involved in some type of community outreach to benefit local charities and educational institutions. These types of activities increase public awareness of the chapter and the payroll profession.

       

      National Payroll Week (NPW) - Chapters have produced a wide variety of activities to celebrate or publicize NPW. Activities include community outreach, educational outreach, government outreach, and celebrations within the chapter or in the workplace.

       

      Leadership Opportunities - By becoming a leader in your chapter, you can attain the experience and skills it takes to succeed in the business world. You may also have opportunities to chair committees, present topics, or serve as an instructor for payroll education. You may also spearhead or plan events, including Statewide or Regional Meetings,  and/or special chapter parties.

       

      Recognition - As an involved chapter member, you may be recognized for your participation or achievements. Most chapters select a state Payroll Professional of the Year and others recognize volunteers for their dedication. Some chapters award scholarships to members.

       

      Statewide or Regional Conference - As a chapter member, you have many opportunities to attend or assist in planning functions. Many chapters organize or co-organize statewide or regional meetings focused on payroll education and networking.

       

       

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    • Q: If I join a local chapter, why should I join APA National?
      A: APA National has a different array of benefits that will assist you in your more... APA National has a different array of benefits that will assist you in your payroll career. APA National members receive discounts on all APA seminars, conferences, and publications. As an APA member, you will also receive PAYTECH magazine, ePayXpress (APA's e-newsletter), and Payroll Currently. These publications keep you abreast of important regulatory and tax issues affecting payroll, and both PAYTECH and ePayXpress highlight chapter activities.


      National members can take advantage of APA's Payroll ListServ and Hotline Referral Service, which is accessible via telephone or online. These two services provide immediate answers and assistance with payroll-related issues. APA membership also gives you access information reserved for APA members only: IRS forms,  publications, tables, and changes; updates on Government Relations lobbying efforts; Job Digest; the Online Hotline service, archives of Payroll Currently, and much more.

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    • Q: How do we start a new chapter?
      A: The APA Chapter Relations Department can answer any questions or concerns more... The APA Chapter Relations Department can answer any questions or concerns you might have and provide support to get your new chapter on its feet. Contact APA's Chapter Relations Specialist, Susan Garcia, by phone at 210-226-4600, ext. 2219 or by e-mail at sgarcia@americanpayroll.org

       

      An excellent resource to help you start or maintain your chapter is the APA Local Chapter Guide. The Guide is available online at  as a PDF file with "bookmarks" so you can easily navigate your way around the document. The information in this guide is not meant to be a strict blueprint for your chapter. Instead, you are welcome to introduce your personal touch to key components that will come to define the spirit of your chapter.

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    • Q: Now that the ball is rolling on starting up a new chapter, what do I need to do now?
      A: You can obtain electronic (Excel) files with mailing and e-mail addresses more... You can obtain electronic (Excel) files with mailing and e-mail addresses of all APA National members in your area from Chapter Relations.

       

      Peel-off labels are also provided upon request. Use these to send letters and questionnaires to local APA members and generate awareness and interest in your chapter. Sample letters and questionnaires can be found in the APA Local Chapter Guide.

       

      Immediately contact the people who respond showing interest and schedule a planning meeting. Stay enthusiastic -- a positive attitude will encourage others to participate in your new chapter!

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    • Q: What is offered at the APA Chapter Leadership Seminar?
      A: APA's Chapter Leadership Seminar, offered in  June and October, more... APA's Chapter Leadership Seminar, offered in  June and October, provides specialized training in the management and development of your local chapter. This training is customized specifically for chapter presidents and officers.


      The seminar provides networking and education on a variety of topics, including Certification & Study Groups, Chapter Communications, Membership Development, Chapter Management, Website Development, Financial Concerns, Public Relations, and Meeting Planning.

       

      The training is free and APA pays for your hotel accommodations (one hotel room per chapter). Check with other officers in the chapter to see who may want to attend.

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    • Q: Our chapter needs guidance with some chapter-specific issues. Where do we get help?
      A: We have the perfect solution to help your chapter. The APA more... We have the perfect solution to help your chapter. The APA CHAMPS Mentor program (Chapters Helping APA-chapters Make Payroll Shine). Call 210-226-4600 or e-mail Chapter Relations at chapterrelations@americanpayroll.org, explain the challenge or issue your chapter is facing, and we will refer you to one or more volunteer mentors who serve on the APA CHAMPS Committee. We have volunteers in more than 80 chapter-related categories.
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    • Q: What is a good way for our chapter officers to network with other APA chapter members around the nation?
      A: There are several ways to network with other APA chapter members around the more... There are several ways to network with other APA chapter members around the country. One way is to participate in the Chapter Exchange workshop at APA's Annual Congress. This is an interactive session filled with opportunities to network with your peers from APA's 142 local chapters.


      Another way is to attend APA's Chapter Leadership Seminars, which are offered to chapter officers two or three times a year. Only two officers per chapter are allowed to attend a session and spaces are limited, so register early.

       

      Local APA chapter officers and members can also network using the CHAMPS chapter mentor referral service. This program sets up a communication tool between APA local chapter members. Those who need help are referred to individuals who have volunteered to mentor chapters in a specific area or with specific challenges. Contact APA's Chapter Relations Department for a CHAMPS Mentor referral.

       

      The online Chapter Profile page is another useful networking tool.

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    • Q: Our Chapter would like to host a website, but we do not have the funds. Are there any options for us?
      A: You can  contact APA's Chapter Relations Department for a CHAMPS more... You can  contact APA's Chapter Relations Department for a CHAMPS Mentor referral on Website Development. In addition, APA's Chapter Leadership Seminar offers a session on website development and offers suggestions on economical ways to develop your site.
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    • Q: Our Chapter is hosting a Study Group. How do we register with APA National?
      A: You will need to fill out an APA more... You will need to fill out an APA Study Group registration form. You can also request a form from Chapter Relations. This information is needed to ensure that the correct contact information is listed on the Web site, in PAYTECH magazine, and in ePayXpress (APA's e-newsletter).
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    • Q: What materials does APA provide to the chapter Study Groups?
      A: A free copy of APA's Payroll Practice Fundamentals is more... A free copy of APA's Payroll Practice Fundamentals is offered to any FPC study group with 10 or more participants. A free copy of APA's The Payroll Source® is offered to any CPP study group with 10 or more participants. CPP and FPC Handbooks (while supplies last), APA brochures, pens, tablets, and badges are also shipped to your chapter when Study Group registration forms are submitted.
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    • Q: How do we ensure everyone in the Study Group will receive their RCHs for participating?
      A: The Study Group Coordinator or chapter representative must send in the more... The Study Group Coordinator or chapter representative must send in the completed RCH Approval Form with all session information to APA's Certification Department, preferably before the study group begins.

       

      It is the coordinator's responsibility to keep track of attendance and hours for participants.

       

      A certificate should be provided to each participant when sessions are over. Certificates of Participation can be requested from APA's Chapter Relations Department. For RCH questions, please contact APA's Certification Department at certification@americanpayroll.org.

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    • Q: How does APA help promote our chapter's annual Statewide or Regional meeting?
      A:  The hosting chapter(s) or Statewide Coordinator (main contact person) more...  The hosting chapter(s) or Statewide Coordinator (main contact person) must submit a registration form or request the form from APA's Chapter Relations Department.

       

      Statewide/Regional Meetings are advertised in ePayXpress, PAYTECH magazine, and on APA's Web site. Note: each PAYTECH issue is published three months in advance. Please submit your registration form as early as possible to receive maximum publicity.

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    • Q: What materials does APA provide for a Statewide Conference?
      A: APA will provide one door prize, APA brochures, notepads, pens, APA toolkit more... APA will provide one door prize, APA brochures, notepads, pens, APA toolkit bags, Member Services/Hotline Referral Service cards, badges/inserts, CPP/FPC handbooks (while supplies last), and PAYTECH magazines.
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    • Q: How does APA National help promote our local chapter?
      A: Chapter Relations can provide you with an electronic (Excel) file of APA more... Chapter Relations can provide you with an electronic (Excel) file of APA members' contact information in your area. Peel-off labels are also available, upon request.

       

      In addition, APA hosts an online Chapter Profile page with a link to your chapter's Web site, benefits and contact information, chapter meeting times and locations, membership fees, and much more. The Profile's purpose is to attract prospective chapter members to your chapter by allowing them to view online information about your chapter on one convenient page.

       

      You can also view other chapter's profiles and easily locate contact names and numbers for networking purposes. Local Chapter Profiles can be found on APA's Members Only Web site under the Chapter Finder and Chapter Web Site links in the Chapter Network section.


      Chapter Relations also gives out your chapter information via e-mail and by phone, for those who inquire about chapters in their areas. 

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    • Q: What chapter contests does APA National sponsor?
      A: Chapter Relations sponsors numerous contests throughout the year. For a more... Chapter Relations sponsors numerous contests throughout the year. For a copy of the flyers or questionnaires, use the links on the contest names below. Brief descriptions of each contest:

       

      1. Chapter of the Year (COTY) - This prestigious competition gives chapters the opportunity to share their developments, accomplishments, innovations, and activities. A special questionnaire must to be completed and sent to APA's Chapter Relations Department in February of each year. The entries are then reviewed by the Chapter Recognition Committee (CRC), a panel of nine judges who are APA members. Each judge awards points based on how well a chapter has completely answered each question. Their scores are based on the quality, originality, and efforts shown for each chapter activity. The chapter with the greatest number of total points is awarded APA's Chapter of the Year.

       

      From the COTY contest entries, four Gavel awards are presented. The Gavel Awards recognize specific achievements, activities, or aspects of a chapter's COTY entry in four separate categories: Innovator, Mentor, Facilitator, and Communicator. A Gavel Award is presented to one chapter in each of these four categories. The winner for each Gavel Award is based on the nominations submitted by the Chapter Recognition Committee.

       

      2. Chapter Pictorial Contest - These awards allow chapters to be creative and display their successes through the use of pictures. Guidelines and procedures are provided by APA's Chapter Relations Department.

       

      3. Best Chapter Website Contest - Local chapters are awarded for their efforts to be innovative and informative while serving their members using their chapter's Web site as an educational tool.

       

      4. The Dream Theme Contest : Promoting Your Statewide or Regional Meeting - Chapters are awarded for their creative use of a theme during their Statewide or Regional meeting. Winners are determined by how chapters incorporated that theme into their meeting's marketing and onsite materials or displays.


      All chapter contest winners are recognized during APA's Annual Congress. Contest entry forms and judging criteria can be found by using the link on the contest name above.

       

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    • Q: Our Chapter is having trouble finding speakers, what do we do?
      A: To seek advice from other chapters on how to obtain speakers, you can call more... To seek advice from other chapters on how to obtain speakers, you can call Chapter Relations for a CHAMPS referral at (210) 226-4600. A CHAMPS Mentor can guide you in the right direction.


      You can also contact APA's Speaker Administration Department at (210) 226-4600 and complete a Speaker Request form. Please note, the forms must be submitted at least 60 days in advance of your meeting.

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    • Q: We just had chapter elections. What information do we need to send to APA National?
      A: When your chapter has new officers, please immediately fill out the more... When your chapter has new officers, please immediately fill out the Chapter Officer Update form provided by Chapter Relations or email Chapter Relations (chapterrelations@americanpayroll.org) your list of new officers with their titles and contact information.
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    • Q: Does our Chapter need to send Chapter Relations all of our chapter newsletters?
      A: Your chapter is not required to send APA your chapter newsletters, but more... Your chapter is not required to send APA your chapter newsletters, but Chapter Relations does like to receive them. The newsletters provide the department with news and ideas for ePayXpress and PAYTECH articles. We will also follow up with your chapter to promote one of your stories or to conduct an interview on another story about your chapter. You can either e-mail or mail the newsletters to APA Chapter Relations.
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    • Q: Does APA require that our chapter officers have specific qualifications?
      A: APA requires all chapter officers to be active members of APA National. All more... APA requires all chapter officers to be active members of APA National. All other requirements are decided at the chapter level.
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    • Q: Do our chapter members need to be members of APA National?
      A: Because APA local chapters are, by definition, smaller groups of APA more... Because APA local chapters are, by definition, smaller groups of APA members, at least 75% of your chapter's membership should be active members of APA National.
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    • Q: How do I, as a local chapter member, get more involved at the National level?
      A: There are several ways to increase your involvement at the National level. more... There are several ways to increase your involvement at the National level. The most important way is to volunteer. Become a CHAMPS Mentor and help other chapters master issues that your chapter has already handled with success.

       

      Volunteer forms and categories can be found in the Chapter Network section of APA's Web site or request them from Chapter Relations.

       

      You can also sign up for the APA ListServ or become a Hotline Committee Volunteer. Both assist APA members with payroll-related issues. The APA ListServ and online Hotline Volunteer Form can be found on APA's Members Only Web site.


      You can also use the Volunteer Form in APA's Annual Report to express interest in serving on various APA National committees.

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    • Q: How can our local chapter assist during APA's one-day seminars when they are held in our city?
      A: Become a seminar administrator. Administrators set up the seminar more... Become a seminar administrator. Administrators set up the seminar registration table, manage the onsite registration, introduce the speaker, and receive the same benefits as a regular attendee. In addition, administrators are paid $100 by APA for their time and work.


      During APA's one-day Preparing for Year-End classes in the fall, APA is in need of seminar "helpers" to assist the onsite administrators. Helpers must already be registered for the class in order to assist.


      Contact Monica Montalbo at mmontalbo@americanpayroll.org if you are interested in serving as an administrator or helper.


      APA's one-day seminars are a perfect place to spread the word about your local chapter. Feel free to bring your chapter brochures and membership applications for the registration table, and be available during the breaks so attendees can ask questions.

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    • Q: We want our NPW celebrations to be a success. Where and when should we start?
      A: Begin planning NPW in the spring of each year. Be sure to contact local more... Begin planning NPW in the spring of each year. Be sure to contact local high schools in March or April to schedule a visit to teach financial literacy or important payroll topics to students.

       

      The April ePayXpress has a wealth of information about APA's  "Money Matters" National Education Day, which made its debut in 2006 (in celebration of the 10-year anniversary of NPW).


      To help you plan, the Chapter Relations Department offers a free NPW Audio Seminar for chapters in June, giving you a chance to hear tips from chapter NPW organizers that have had successful NPW campaigns.

       

      The NPW Web site at www.nationalpayrollweek.com provides comprehensive information on promoting NPW to the community and the media, and also offers suggestions for making your chapter or office celebration a success.

       

      Be sure to enter one or more of the following chapter NPW contests:


      1. The NPW Promotion Contest
      2. Chapter Activity Contest in three categories:

      • Educational Outreach and Community Service
      • Local Government Outreach
      • Local Media Outreach

      3. Individual Activity Contest
      4. Online Survey Promotion Contest
      5. Chapter Photo Contest

       

      To learn more about each of these contests, view the NPW Contests section of the NPW Web site.

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    • Q: Additional questions?
      A: If you have additional questions, e-mail more... If you have additional questions, e-mail chapterrelations@americanpayroll.org or call 210-226-4600.
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